Returns & Refund Policy

Made to order

Every Wovrn piece, whether a canvas or a framed print, is produced specifically for your order once you purchase it. Because of this, we're not able to offer returns or exchanges for a change of mind. Please check your chosen size and format carefully before completing your order.

Damages, defects, or the wrong item

Please inspect your piece as soon as it arrives. If it's arrived damaged, defective, or isn't what you ordered, contact us at info@wovrn.com within 7 days of delivery with your order number and clear photos of the item and its packaging. We'll arrange a free replacement or a full refund, at no cost to you. You won't need to return the original item.

Lost in transit

If your order hasn't arrived by the estimated delivery date, let us know at info@wovrn.com and we'll look into it and arrange a replacement.

Refunds

Where a refund is agreed, it will be issued to your original payment method within 10 business days of approval. Please allow additional time for your bank or card provider to process and display it. If more than 15 business days have passed since your refund was approved and you still haven't received it, contact us at info@wovrn.com.

Questions

For anything not covered here, reach us at info@wovrn.com.